Welcome to Digital Inclusion. These Terms of Service (“Terms”) govern your use of our SaaS platform, applications, and services (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.
1. Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts to use our Services. By creating an account, you represent that the information you provide is accurate and complete.
2. Accounts and Access
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree to notify us immediately of any unauthorized access or suspected security breach.
- Digital Inclusion is not liable for loss or damage arising from your failure to secure your account.
3. Use of Services
You agree not to:
- Use the Services for unlawful, fraudulent, or abusive purposes.
- Attempt to interfere with or disrupt the integrity of our systems.
- Reverse engineer, decompile, or exploit our platform.
- Share access beyond permitted user seats in your plan.
We reserve the right to suspend or terminate accounts violating these Terms.
4. Subscription Plans & Payments
- Services are offered under subscription plans (Starter, Growth, Enterprise) with associated fees.
- Payments are billed in advance on a monthly or annual basis, depending on your selection.
- Failure to pay may result in suspension or termination of Services.
- Fees are non-refundable except as required by law or explicitly stated.
5. Intellectual Property
All rights, titles, and interests in the Services (software, content, branding, and features) remain the property of Digital Inclusion and its licensors. You receive a limited, non-exclusive, non-transferable license to use the Services according to your subscription level.
6. Data & Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your information.
7. Security & Compliance
We implement strict security measures and comply with industry standards, but we cannot guarantee absolute protection against cyber threats. You are responsible for ensuring your own compliance obligations in regulated industries.
8. Service Availability
We strive for high uptime and performance but do not guarantee uninterrupted access. Planned maintenance and unforeseen outages may occur. Enterprise clients benefit from SLA-backed commitments.
9. Limitation of Liability
To the fullest extent permitted by law, Digital Inclusion shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services. Our total liability for direct damages shall not exceed the fees you paid in the past 12 months.
10. Termination
You may cancel your subscription at any time. We may suspend or terminate your account for breach of these Terms, non-payment, or misuse. Upon termination, your license to access Services ends immediately.
11. Governing Law
These Terms are governed by the laws. Any disputes shall be resolved in the courts .
12. Changes to Terms
We may update these Terms periodically. Updated Terms will be posted on our website with a revised “Last Updated” date. Continued use of the Services indicates acceptance of the updated Terms.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Email: [email protected]